School of Hotel Management

Unveiling Hospitality Excellence: Where Service Meets Innovation

Mr. Bikash Krushna Das

Dean’s Message

Welcome to the School of Hotel Management at DRIEMS University, where we are committed to cultivating the next generation of hospitality leaders. The hospitality industry is one of the fastest-growing sectors globally, offering exciting career opportunities across diverse fields, including hotels, resorts, restaurants, event management, and tourism.

At the School of Hotel Management, we believe in holistic development. Our curriculum is designed not only to impart technical skills and knowledge but also to foster creativity, leadership, and cultural understanding. We emphasize hands-on learning, ensuring that our students gain real-world experience through internships, industry projects, and collaborative engagements with leading hotels and hospitality organizations.

Welcome to a world of opportunities!

ABOUT

The School of Hotel Management at DRIEMS University is a distinguished institution dedicated to nurturing industry-ready professionals in the vibrant field of hospitality. Our overarching vision is to cultivate individuals who embody the ethos of exceptional service and innovative thinking. With a mission to offer world-class education combined with practical experience, we strive to prepare our students to excel in the dynamic and competitive hospitality sector. Our curriculum is meticulously designed to cover all facets of hotel management, tourism, event planning, and culinary arts, ensuring a well-rounded education that meets the demands of the industry. At the heart of our approach lies a commitment to excellence and interdisciplinary collaboration. Through strategic partnerships with leading hospitality organizations and a faculty of experienced professionals, we provide our students with unparalleled opportunities for growth and development. At the School of Hotel Management, we believe in the power of hospitality to create transformative experiences and shape the future of the industry. Join us in this journey where every interaction is an opportunity to showcase excellence in service and innovation.

Vision

The School of Hotel Management at DRIEMS University is to provide a comprehensive and industry-focused education that prepares students for successful careers in the hospitality sector.

Additionally, we are committed to fostering a culture of professionalism, ethical leadership, and social responsibility among our students, ensuring that they are well-prepared to make positive contributions to the industry and society at large.

Mission

Our aim is to equip students with the knowledge, skills, and practical experience necessary to excel in various roles within the hospitality industry, including hotel management, tourism, event planning, and culinary arts.

Overall, our mission is to inspire and empower the next generation of hospitality leaders to create memorable guest experiences and drive innovation in the field of hospitality management.

PROGRAM EDUCATIONAL OBJECTIVE (PEO’S)

  • PO1

    Develop Industry-Ready Professionals :
    Equip students with a strong foundation in hotel management principles, hospitality operations, and customer service.
  • PO2

    Cultivate Leadership and Communication Skills :
    Foster essential leadership qualities and interpersonal skills needed to manage diverse teams effectively.
  • PO3

    Promote Global Awareness and Cultural Sensitivity:
    Emphasize the importance of cultural diversity and global hospitality trends, enabling graduates to succeed in multicultural environments.
  • PO4

    Instill Ethical and Sustainable Hospitality Practices
    Inspire students to adopt ethical practices and uphold integrity in their professional lives.

PROGRAM OUTCOMES (PO’S)

  • PEO1

    Comprehensive Industry Knowledge: Graduates gain a thorough understanding of hospitality operations, including front office management, food and beverage service, housekeeping, and event planning. This broad foundation helps them manage different areas within a hotel or resort and equips them to tackle industry challenges with confidence.
  • PEO2

    Customer Service Excellence: Hotel Management students learn to create exceptional guest experiences by mastering communication, empathy, and problem-solving skills. They are trained to anticipate guest needs and exceed expectations, a critical asset in building guest loyalty and brand reputation.
  • PEO3

    Leadership and Teamwork: The curriculum fosters leadership qualities and the ability to work collaboratively in team settings. Students learn to manage and inspire teams, a vital skill for supervisory and managerial roles where leading by example and fostering teamwork are essential for smooth operations.
  • PEO4

    Operational and Financial Acumen:Students develop skills in budgeting, revenue management, and cost control. Understanding these financial aspects allows graduates to make strategic decisions, improve efficiency, and contribute to a hotel’s profitability.
  • PEO5

    Culinary Skills and Food Safety:For students specializing in food and beverage, the program includes training in culinary arts, nutrition, and food safety standards. This prepares them for roles in kitchen management, menu planning, and food and beverage supervision, with a strong emphasis on health and hygiene practices.
  • PEO6

    Adaptability and Problem Solving:Hospitality is a dynamic industry, and students are trained to adapt to unexpected situations, handle guest complaints, and make quick, effective decisions. This flexibility is essential for successful careers, as they may encounter various challenges that require creative solutions.
  • PEO7

    Cultural Sensitivity and Global Perspective: With international tourism growing, understanding cultural differences is key. Hotel Management programs expose students to global hospitality practices, preparing them to interact with guests from diverse backgrounds and providing skills valuable in international assignments.
  • PEO8

    Technology and Innovation: Graduates are familiar with the latest industry software, property management systems (PMS), and digital marketing techniques. They understand the role of technology in enhancing guest experiences, improving operational efficiency, and gaining a competitive edge.
  • PEO9

    Environmental and Social Responsibility: Students are encouraged to practice sustainable hospitality management, focusing on eco-friendly practices and community engagement. They learn to implement strategies that reduce environmental impact and promote social responsibility, increasingly important for today’s conscious travelers.
  • PEO10

    Career Readiness and Professionalism: The program emphasizes professionalism, time management, and work ethics, preparing students for immediate entry into the workforce. Many programs include internships, providing students with real-world experience, industry contacts, and confidence to succeed in their careers.

PROGRAM EDUCATIONAL OBJECTIVE (PEO’S)

  • PO1

    Understanding of Core Hospitality Functions :
    Demonstrate a comprehensive understanding of core hotel management operations, including front office, housekeeping, food and beverage services, and kitchen operations.
  • PO2

    Customer Service Excellence :
    Develop and apply superior customer service skills, tailored to diverse guest needs and expectations, ensuring high levels of guest satisfaction and loyalty.
  • PO3

    Food and Beverage Expertise :
    Acquire in-depth knowledge of food and beverage management, including menu planning, food safety, and service standards, ensuring effective and safe food and beverage operations.
  • PO4

    Financial and Revenue Management :
    Apply principles of financial management, budgeting, and revenue strategies specific to the hospitality industry to optimize profitability and control costs.
  • PO5

    Leadership and Team Management :
    Develop leadership and team management skills essential for coordinating and motivating teams in a hospitality setting, promoting teamwork, and ensuring smooth operations.
  • PO6

    Sustainability and Ethical Practices :
    Understand and implement sustainable and ethical practices in hospitality operations, including waste management, energy conservation, and socially responsible guest services.
  • PO7

    Adaptation to Technology in Hospitality :
    Utilize and adapt to the latest technology in hospitality, such as property management systems, online booking platforms, and digital marketing tools, to enhance efficiency and guest experiences.
  • PO8

    Cultural Competence and Diversity Management :
    Cultivate cultural sensitivity and manage diversity effectively to provide inclusive hospitality services that respect and accommodate guests from various cultural backgrounds.
  • PO9

    Event Planning and Management :
    Demonstrate the skills required to plan, organize, and manage events, conferences, and banquets, ensuring successful event execution and guest satisfaction.
  • PO10

    Legal and Ethical Knowledge :
    Understand the legal frameworks and ethical standards governing the hospitality industry, including safety regulations, labor laws, and customer privacy concerns.

              ⮞  Bachelor of Hotel Mgmt. & Catering Tech. (BHMCT )

              ⮞  Diploma in Hotel Management (DHM)

              ⮞ Post Graduate Diploma in Hotel Management (PGDHM)

              ⮞ Master of Hotel Management (MHM)

Batchelor of Hotel Management (BHM)

Diploma in Hotel Management (DHM)

Post Graduate Diploma in Hotel Management (PGDHM)

Master of Hotel Management (MHM)

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